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Intuit

Human Resources Services in QuickBooks Online Payroll Premium and Elite

Learn how Human Resources Services works in QuickBooks Online Payroll, and what you can do with it.

Intuit has partnered with Mammoth HR to provide human resources support for your payroll needs. Here are some of the tools you get and how to use them.

What you get with Human Resources Services

With your QuickBooks Online Payroll subscription, you can get:

  • HR Support Center: Available to QuickBooks Online Payroll (Premium and Elite) subscribers.
  • HR Advisor: Available to QuickBooks Online Payroll Elite subscribers.
Note: If you’re using QuickBooks Online Payroll Core, you can upgrade your payroll subscription to Premium or Elite to get the Human Resource Services.

HR Support Center

This is an extensive library of resources that have been curated and validated by HR professionals. The HR Support Center helps you save time with document creation and checklists. If you’re using QuickBooks Online Payroll Premium and Elite, you can quickly get info on topics like compliance, hiring best practices, employees, handbooks, crafting job descriptions, and more.

Feature Description Value
Employee Handbook Wizard Guided tool to assist in creating a handbook, simplifying the document creation process and ensuring the right policies are included.
  • Use the wizard to get a handbook created in less than 30 minutes.
  • Ensure the right policies are included
Job Description Library Searchable library of pre-written job descriptions for a wide range of roles. All documents are in Word and can be easily downloaded.
  • Pre-written job description templates save time.
  • Ensure the job descriptions are well-written to monitor performance against key roles.
Federal and State Law Databases Searchable and customized federal and state law databases that include major laws that could impact employers. The Support Center is customized during onboarding to only include relevant state laws. Legal email alerts are included if major federal or state laws change that may impact the employer.
  • Better understand major laws impacting employers for currentand future business.
  • Easy access to relevant information.
HR Checklists Downloadable checklists by major HR topics to help guide companies through HR tasks. Most popular checklists include:
  • New hire orientation
  • Conducting a smooth termination
  • White Collar Exemption Classification
  • Simplify key tasks with checklists
  • One of the most popular features!
HR Form Templates  Extensive database of HR forms. Most popular forms:
  • Extensive database of HR forms. Most popular forms:
  • Harassment prevention training acknowledgment
  • Performance improvement plan
  • Exit interview guided form
  • Offer letter templates
  • Leverage database of forms tocreate and customize HR documents on the fly.
  • Confidence that key HR tasks are done the right way.
Content by HR Topic The QuickBooks HR Support center has content by every major HR topic, including

articles, 2-Minute HR, Forms, Guides, Infographics, Laws, News, Policies, Q&A and training on demand

  • Extensive content for each area of HR.
  • Checklists and templates that save time
HR News and Updates A news center covering major trends in HR and updates on major laws. Keep up to date on major changes in the market.
Minimum Wage Map An interactive map of all minimum wage

laws across the US. The map includes data on minimum wage, future potential rates, and other key information.

  • Access to relevant minimum wage data in one place.
  • Confidence in employment decisions when expanding to a new state.

HR Advisor

This service lets you connect securely with an HR Advisor to answer specific questions. These personal HR Advisors have at least four years of HR experience. There's no limit to this feature and so you can connect with them as much as you need.

Access Human Resources Services

If you’re the Master Admin of QuickBooks, follow the steps to access the Human Resources Services for your product:

Note: Accountant users don't have access to the HR tab within client accounts. Instead, accountants can activate their own Elite Payroll account. From there, they can access Human Resources Services for their firm.
  1. Go to the Workers menu, then select Human Resources.
  2. Select any of the topics.
  1. Go to the Workers menu, then select HR Advisor.
  2. Select any of the topics.

Also, once you do the initial access, the Admin and Standard users (who have both payroll and edit company info access) will be able to utilize the Human Resources Services.

Use Human Resources Services

If you have QuickBooks Online Payroll Core, you need to upgrade your payroll subscription into Premium or Elite to get the Human Resources Services.

  1. Go to the Workers menu, then select Human Resources.
  2. Check out the feature overview.
  3. Select Compare plans to view the comparison of your current plan from the other plans. If you decide to upgrade your plan, call the phone number shown on your screen.

If you have the Premium payroll subscription, the HR Support Center will be available for you.

  1. Go to the Workers menu, then select Human Resources.
  2. Select any of the topics.
  3. Select Human Resources. Then select Search more and you’ll be directed to Mammoth HR’s online HR Support Center for access to many other HR related topics.

If you have the Elite payroll subscription, both HR Support Center and HR Advisor will be available for you.

  1. Go to the Workers menu, then select HR Advisor.
  2. Select any of the topics.
  3. Select HR Adviser. Then select Search more and you’ll be directed to Mammoth HR’s online HR Support Center for access to many other Human Resources related topics.
  4. You’ll also have access to live HR Advisors. You select (x) to connect with them through chat from the the HR Support Center:

 

 

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