Run an accounts receivable aging report

Learn how to create and customize accounts receivable aging reports in QuickBooks Online.

With QuickBooks Online Advanced, you can create your own reports using Custom Report Builder.

Aging reports give you an overview of your customers' outstanding balances, who are falling behind their payments, how much is still due, and how long they’re past due.

We'll show you how to run these reports.

Some of your reports will look different depending on whether they're in the classic view or new enhanced experience. Learn more about the new enhanced experience.

Accounts receivable aging summary report

You can run an A/R Aging summary report to see the total outstanding balances and how long they’re past due.

Accounts receivable aging detail report

If you want to see which customers have past due balances and how long each transaction is past due, you can run an A/R Aging detail report.

1. Go to Reports (Take me there).
2. In the Who owes you section, select Accounts receivable aging detail.
3. Select General options to customize your report.
   • Number format - Determine format number.
   • Aging - Categorize outstanding receivable and aging periods.
   • Header/Footer - Customize header for report.
4. Select Save as.

Write off bad debts

If you have uncollectible balances, you might consider them as bad debts. Learn how you can write them off.