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Intuit
40 helpful votes

Learn about the audit log

Use the audit log to see your company’s activity.

QuickBooks Online keeps a list of all the activity in your company. You can see the changes made to your books and who made them.

Here’s what you need to know about the audit log and how to use it.

What info is in the audit log?

QuickBooks Online records all financial transactions. It also tracks user login/logout activity, changes to settings, customers, vendors, and employees.

The audit log shows:

  • The date of any change to your books
  • The name of the user who made the change
  • The type of change or event
  • The name of any customer or vendor related to the change
  • Any original transaction date and amount

Note: The system doesn't record a sign-out if you close your browser, go to another website, or time out because of inactivity. You must use Sign Out.

How do I access the audit log?

You need to have full access rights to access the audit log. Ask your master admin if you don’t see it.

  1. Go to Settings ⚙ and select Audit Log.
  2. Select Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  4. Select Apply.

For most transactions or events, you can select View in the History column to open the Audit History, detailing changes to an individual transaction or event.

The audit log shows 150 records at a time. If you have more records, you can select Previous or Next to move between pages of records.

Why don’t I recognize some users?

QuickBooks creates these users for a few specific situations. You don't need to do anything with these, but this is why you might see them.

    • Online Banking Administration: Shows a change related to your connected bank accounts made automatically by QuickBooks Online
    • Support Representative: Shows changes made by a QuickBooks Online support consultant
    • System Administration: Shows changes made automatically by QuickBooks Online

    • Import Administration: Shows an automatic change related to the conversion of your data from QuickBooks Desktop edition

What’s an indirect edit?

An indirect edit is when you do something that changes a transaction that was already on your books. The audit log records this as indirect edit. An example is when you reconcile accounts.

Can I disable the audit log?

No. For audit and security reasons, you cannot disable it.

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