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Get started with Bank Feeds for QuickBooks Desktop

Bank Feeds is the online banking feature in QuickBooks Desktop that lets you connect to your financial institution so you can download transactions and use other online services. Through Bank Feeds, you can process bank and credit card transactions efficiently giving you extra time for your other business needs.

This article is part of a series that covers basic information about Bank Feeds in QuickBooks for Windows.

What you need to get started

The two primary requirements are:

  • Access to the internet.
  • A banking account at a financial institution that offers services for QuickBooks.

To find out if your financial institution supports online services for QuickBooks, go to the Banking menu, select Bank Feeds and then select Participating Financial Institutions.

There are over 1400 financial institutions (FI) that offer online banking services in QuickBooks at the moment. If your bank or credit card company doesn't offer online banking import or download services for QuickBooks, you can ask your FI to sign up through

Your financial institution controls what and how information is received by QuickBooks. Before you set up online banking, it is highly recommended that you coordinate with your bank so you’ll know what connection method they support, what the fees are (if any), and what information you need to set up and use the feature. Note: You can't add online services to a QuickBooks account until you have received all the information required by your FI.

QuickBooks supports two connection methods, Direct Connect, and Web Connect. Some banks offer both services while some offer just one.

  • Direct Connect: Allows QuickBooks to send information to your FI and download data directly from it. This method requires the use of a bank-provided PIN or password. After you set up the account, you can securely download electronic statements to your Bank Feeds. You can also use other types of online services (online vendor payment, online transfer between accounts, and others) supported by your FI.
  • Web Connect: Only allows receiving of data through a downloaded file via a web browser. If you set up using Web Connect, you won't be able to send payments to your vendors or transfer funds to another account from within the program.

While there are no fees associated with using Bank Feeds in QuickBooks, there may be charges related to:

  • The use of a bank's service: Some banks charge connection fees (particularly for Direct Connect). Intuit does not have control over these charges and we recommend that you get in touch with your FI for more information.
  • QuickBooks Technical Support: If you need expert assistance when using and setting up Bank Feeds.

Your bank provides your Customer ID and password (or PIN) for online banking setup.

  • Customer ID and Password/PIN: A unique credential used to log in to your financial institution account. The customer ID maybe your name, email, account number, Federal Tax ID, or other identifier provided by you or your company. It may be referred to as Customer ID, Online ID, Internet ID, User name, Login Name, or something similar. Take note of the following limitations:
    • QuickBooks does not support the use of multiple Customer IDs with the same financial institution.
    • QuickBooks allows just one login per bank (FI), per company file. If you have multiple Customer IDs or logins at a single bank (FI), you'll only be able to set up one (Customer ID/login) for download, per company file.

If you’re using Direct Connect and depending on your FI, you may also need some or all of these:

  • Account Number: This is the number that your FI gives to your account when they create it. It appears on your banking statements. If you have checks for the account, you can usually use one to find your account number. If you can't find it, contact your FI.
  • Routing Number: FIs are identified by a unique 9-digit number called the routing number. It is used to send checks and electronic transactions to the right place for processing. You can usually find the routing number from a check if you have them for the account. If you cannot find it, contact your FI for this information.
  • Account type: To set up a direct connection between your FI and QuickBooks, you need to know how the financial institution classifies your account, not how QuickBooks does.
    Account Type at FI Account type in QB
    Checking Bank
    Savings Bank
    Money Market Bank
    Line of Credit Bank
    Credit card Credit card
    Line of Credit Other current liability

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