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Change, manage or update your Intuit account with CAMPs

by Intuit Updated 2 months ago

Learn how to use the Customer Account Management Portal (CAMPs) for QuickBooks Desktop.

With CAMPs you can manage your accounts, products, contacts, billing , and user ID access. You can review charges, update your payment method, change a credit card, as well as update billing information and email addresses. CAMPs also provides a convenient way to download your products, find your license number, or cancel your subscription.

Here's a quick video that gives an overview of how to use CAMPs.

To watch more how-to videos, visit our video section.

What is CAMPs and why should I use it?

Please see our QuickBooks Blog post to read about the many benefits and added security your Intuit account provides you and your products.

How to sign in to CAMPs

Ready to use CAMPs? Here's how to sign in.

  1. Go to camps.intuit.com
  2. Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
  3. If you see multiple products to choose from, select QuickBooks Desktop to go to CAMPs.

Can’t sign in to CAMPs?

CAMPs uses the email address you registered your product with. This might be different from what you use to sign in to your company file.

If the email you used to register your product wasn't already connected with an Intuit Account, an account was automatically created for you. So you might need to claim that account if you've never signed in. Or you might need to merge accounts if you have multiple.

Here's what to do:

  1. Select I forgot my user ID or password.
  2. If that doesn’t help, go back to camps.intuit.com and select Claim Account.
  3. If you still need help, see Get help signing in to CAMPs.

If you still encounter sign in issues, you may need to clear your browser’s cache or use a private browsing session.

How to use CAMPs

Here are some helpful articles for things you can do in CAMPs.

Not seeing all your products?

You might have registered different products with different emails. If you think this could be the case:

  1. Sign out of CAMPs, then go to camps.intuit.com again.
  2. Instead of signing in, select Claim Account. This will let you connect accounts that have different emails.

Once you claim your accounts, you can sign in to one and see all your products.

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