About Your Legacy Pricing Plan

Mailchimp introduced a new pricing model on May 15, 2019. If you had a paid Mailchimp account before we introduced the new pricing model, your plan is now called a legacy plan. Paid legacy plans are governed by different payment terms, which can be found in your account. To learn about our new plans, check out About Mailchimp Pricing Plans.

In this article, you’ll learn about legacy pricing plans.

Definitions

Contact
An individual member of your audience who can receive or view your marketing. Subscribed, unsubscribed, and non-subscribed contacts all make up your audience count. About Your Contacts

Seat
An individual user who has access to your account. The ability to add new seats to your account depends on which legacy pricing plan you have.

Send
A term we use to measure the number of emails you send. Each email sent to an individual subscribed contact counts as one send. For example, one email sent to 2,000 subscribed contacts equals 2,000 sends. Test emails also count toward your monthly send limit.

New Monthly plan
Any recurring plan that Mailchimp offers to users on or after May 15, 2019. Learn more about these plans on our pricing page.

Types of legacy plans

Mailchimp has three legacy pricing plans available only to users who signed up before the new pricing plans were introduced: legacy Monthly plan, legacy Pay As You Go plan, and legacy Free plan.

• Legacy Monthly plan
  A recurring plan that charges once per month based on total subscribed contact count or send volume. This plan includes additional paid features.

• Legacy Pay As You Go plan
  A flexible email marketing plan designed for infrequent senders. The legacy Pay As You Go plan includes access to the same paid features as the legacy Monthly plan.

• Legacy Free plan
  A free, introductory plan that allows you to send 12,000 total emails per month and have up to 2,000 total contacts across all audiences in the account.

Legacy Monthly

Mailchimp's legacy Monthly plan is for frequent senders who have more than 2,000 subscribed contacts, or who want to use paid features to better engage their contacts. Pricing tiers are based on the number of subscribed contacts in your account, up to 52,000. After you surpass that number, we'll factor your monthly email sends into your payment as well. Non-subscribed and unsubscribed transactional recipients will count toward your monthly bill if you've sent to them in the past 30 days.

If you use a legacy Monthly plan, you can downgrade to a new free plan (there’s a one-time limit for the lifetime of your account).

Change or Pause a Legacy Plan

About legacy monthly billing

If you have 52,000 subscribed contacts or fewer, monthly billing is based on your total subscriber count, and you can send unlimited emails each month. Mailchimp automatically adjusts your billing tier as your audience grows and shrinks, based on your highest subscriber total across all audiences over the previous billing cycle.

To learn the tier limit for your subscriber count, navigate to the billing page and click the Estimate future costs link to use the billing calculator.

Mailchimp treats each audience in your account as a completely separate entity, so duplicate subscribed contacts are included in your total subscriber count. For example, if a subscriber's email address appears in three different audiences, it is counted three times.

High-volume senders

If you have a legacy Monthly plan with more than 52,000 subscribed contacts, you are considered a high-volume sender. This means your monthly billing is based on your subscriber count and send volume. The high-volume send limit is 12 times the maximum number of subscribers in a tier.

If you exceed your send limit, we’ll automatically move your account to the appropriate pricing tier. Any attempt to send an email counts toward your limit, including emails that bounced or were stopped due to compliance review. We also count recurring email sends, such as automation and RSS emails, toward your send limit. Signup form response emails do not count toward sends.

Legacy Pay As You Go

The Pay As You Go plan uses email credits that you purchase to cover your sending needs. Each email sent to an individual contact costs one credit. It works best for infrequent or inconsistent senders, such as users who send quarterly newsletters or promote seasonal events.

As long as you use credits purchased before May 15, 2019, the legacy version includes access to the same paid features as the legacy Monthly Plan. If you need to buy new credits, you’ll see some changes related to the new pricing model. Learn more about the new Pay As You Go plan.

Legacy Free

If you’re a legacy Free Mailchimp user, you’ll still have access to the free tools and features you already used before the pricing change. Adding certain features, like new audiences or seats, will be limited. You can upgrade to a new paid plan at any time.

The legacy Free plan includes up to 2,000 contacts across all audiences in your account, and up to 12,000 email sends per month. In any 24-hour period, you can send up to 2,000 emails. Subscribed, unsubscribed, and non-subscribed contacts count toward your contact limit. Cleaned or archived contacts do not count toward your contact limit.

If you exceed the 2,000 contact limit in your Free plan, a hold will be placed on sending live emails or test emails until you upgrade to a new paid plan or reduce your contact count. You'll still be able to work on your emails and collect and import new contacts.

Paid add-ons

Mailchimp offers paid add-ons for users who want to supplement their legacy plan with additional features.

SMS Marketing

Mailchimp’s SMS Marketing allows you to create and manage a text message marketing program, and it’s available to add to a legacy Monthly plan. After you submit an SMS Marketing application and get approved, create a signup form to grow your SMS audience. Then, use SMS credits to send SMS and MMS, and manage 1-to-1 responses with Mailchimp Inbox.

About SMS Marketing with Mailchimp

Mailchimp Pro

If you’re looking for dedicated and extended support options, add Mailchimp Pro to your legacy plan for a flat monthly fee of $199 (USD). Our Pro support team specializes in personalized, technical help. With Mailchimp Pro, you also receive priority assistance with your billing and compliance needs.

Mailchimp Pro is available as an add-on to legacy paid plans only. It includes similar features to the new Premium plan. To find out which features are included with our new pricing plans, check out our pricing page.

Legacy Features

Feature availability for legacy plans aligns closely with feature availability for our new plans. Legacy monthly plans include similar features to the new Standard plan, and the Mailchimp Pro add-on includes similar features to the new Premium plan. You can find the full list of features included with our new pricing plans on our pricing page.

Legacy plans have account limits that are different from the limits of our new plans. Check out this table to learn about subscriber, send, audience, and seat limits for our legacy plans.

Change, pause, or cancel your legacy plan

If you have a legacy plan, you can also upgrade, downgrade, or pause it as needed. In some cases, this will require you to switch to our new pricing. You can also permanently close your Mailchimp account at any time.

Change or Pause a Legacy Plan
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