QuickBooks HelpQuickBooksHelpIntuit

About Test Email Sending Limits

by Intuit3 Updated 4 weeks ago

We understand how important it is to make sure your emails have the right look and feel before you send them to your subscribed contacts. Test emails are a great way to see how content will look in your inbox, or share what you're working on with colleagues. However, there are limits on how many tests you can send.

In this article, you'll learn about test email sending limits, and what you can do once you've reached your limit.

Why we limit test sends

When you send test emails to yourself or colleagues, we allow you to directly input the addresses of intended recipients, so you don't have to store them in your audience. To prevent scammers from abusing this system, we apply sending limits.

If you frequently reach your limit, take a look at our Email Testing Tips article to get the most out of your test sends.

Test sending limits

Based on your plan type, you can send up to a certain number of tests per marketing email within a 24-hour period. When you send a test to multiple recipients at once, each recipient counts toward your total tests for that email and the 24-hour period. So, if you send 1 test to 4 recipients, it counts as 4 total tests.

The specific test sending limits depend on your plan type.

  • Free plan users can send up to 12 tests per email, but no more than 24 total tests in a 24-hour period. Include up to six addresses at once when testing your email with a Free plan.
  • Paid users can send up to 70 tests per email, but no more than 200 total tests in a 24-hour period. Tests can include up to 20 addresses at once when testing your email with a paid plan.

For Pay as You Go users, test emails cost 1 credit per send.

Tests per emailTests per 24 hours Addresses per test
Free12246
Paid7020020

For example, if you're on the Free plan, you could test 2 emails 12 times each in a 24-hour period, with 1 email address per test. Or, you could send 3 tests of a single email to 4 colleagues over a 24-hour period.

Template testing limits

When you test a template, we apply a separate set of limitations. Like email sending limits, multiple addresses count toward your total test sends per 24-hour period.

  • Free plan users can send up to 24 template tests in a 24-hour period. Tests can include up to 5 email addresses at once.
  • Paid users can send up to 100 template tests in a 24-hour period. Tests can include up to 5 email addresses at once.
Template tests per 24 hours Addresses per test
Free245
Paid1005

Regular Emails vs. Email Templates
Create an Email Template

Other ways to test

To continue evaluating changes to your email content after you hit your test email sending limit, try one of these solutions.

Replicate the email

If you meet the test email sending limit for a single email, but have not yet reached the maximum number of allowed test sends within a 24-hour period, replicate your email to continue testing.

Replicate an Email or Automation

Use Inbox Preview

Our Inbox Preview feature lets you see how your emails will look in different mobile and desktop clients, and doesn't affect your sending limit.

Test with Inbox Preview

Mailchimp

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.

More like this