Close an Account

If you no longer need to use Mailchimp, you can permanently delete your account in your account settings.

In this article, you'll learn how to delete your Mailchimp account.

Before you start

Here are some things to know before you begin this process.

• After an account is deleted, it’s considered closed and can’t be restored. This means we remove all data associated with your audiences, campaign archives, and reports. Before you delete your account, be sure to back up your data..
• If you have a paid monthly plan and have recently upgraded to a higher pricing tier, you may owe an outstanding balance. Any outstanding balance will have to be paid before you can delete your account.
• If you don't need to send as many emails for a while, you can purchase Pay As You Go credits instead. Or, to stop monthly billing, but retain access to your account and reactivate sending later, you can pause your plan twice a year.

How to delete your account

To delete your account, follow these steps.

1. Click your profile icon and choose Account & billing or Account, depending on your user type.
2. Click the Settings drop-down, and choose Manage my plan.
   
3. Click Delete my account.
4. You might see helpful suggestions for your account, or an option to speak with our support team. Once you are ready to proceed, confirm your password, and click Permanently Delete Account.
   
5. In the Confirmation Required pop-up modal, type DELETE.
6. Click Delete Your Account to permanently delete your Mailchimp account.
   

We'll display a success message to let you know your account has been deleted.