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Share Files with Contacts

by Intuit24 Updated 1 month ago

Mailchimp offers free file hosting so you can share audio or video files, images, documents, or spreadsheets with your contacts. We offer file hosting instead of traditional email attachments because attachments can slow or stop bulk email delivery, or cause security software to block your email.

In this article, you'll learn how to upload a file to an email campaign and share it with your contacts.

File guidelines

You can upload many types of files to your Mailchimp account, and share them with your contacts.

  • Each image file should be approximately 1MB or less, and other file types should be 10MB or less.

  • File hosting does not support zip files with unsupported file types.

Here are the file types we allow in Mailchimp.

File TypeExtensions
Text files.txt, .csv, .log, .css, .ics
Image files.jpg, .jpe, .jpeg, .gif, .png, .bmp, .psd, .tif, .tiff, .svg, .indd, .ai, .eps
Document files.doc, .docx, .rtf, .odt, .ott, .pdf, .pub, .pages, .mobi, .epub
Audio files.mp3, .m4a, .m4v, .wma, .ogg, .flac, .wav, .aif, .aifc, .aiff,
Video files.mp4, .mov, .avi, .mkv, .mpeg, .mpg, .wmv
Spreadsheet files.xls, .xlsx, .ods, .numbers
Presentation files.odp, .ppt, .pptx, .pps, .key
Archive files.zip, .vcf

Upload and share a file in the new builder

Use the campaign builder's link tool to upload a file to your content studio. We'll create a unique URL for your file and add it to your email campaign.

To add a file to your email campaign in the new builder, follow these steps.

  1. In the Content section of the campaign builder, click Edit.

  2. Highlight existing text or create new text for the link.NO ALT-highlight-text-catalog

  3. Click on the link icon in the toolbar. The editor also supports keyboard shortcuts on Macs to add links. If you’re using a Mac, highlight the text you want to link and use CMD+K to open the Text Link pop-up modal. NO ALT-highlight-link-icon-nuni

  4. In the Text Link pop-up modal, click the drop-down menu and select File.
    NO ALT-text-link-file

  5. Upload a file from your device or use Select File to link a file from your content studio.
    NO ALT-text-link-popup-file

  6. After the file uploads, we’ll automatically create the URL for your file. Click Save.

After you send the campaign, contacts who click the link you created will be able to access your file. You can see how many contacts opened the file in your campaign report.

Upload and share a file in the classic builder

Use the link tool in the edit pane to upload a file to your content studio. We'll create a unique URL for your file and add it to your email campaign.

To add a file to your email campaign in the classic builder, follow these steps.

  1. In the Content section of the campaign builder, click Edit.
  2. Click the edit icon in a Text content block.
    NO ALT-pencil icon in classic
  3. In the Content tab of the editing pane, insert the text you want to link and highlight it.
    NO ALT-click-catalog-text-classic
  4. Click the Link icon in the toolbar. The editor also supports keyboard shortcuts on Macs to add links. If you’re using a Mac, highlight the text you want to link and use CMD+K to open the Insert or Edit Link pop-up modal.
    NO ALT-click-catalog-link-classic
  5. In the Insert of Edit Link pop-up modal, click the drop-down menu and select File. camp cb insertlinkchoosefiledropdown
  6. Upload a file from your device or link a file from your content studio. NO ALT-upload-file-image
  7. In the Insert or Edit Link pop-up modal, we'll automatically fill in the URL of your file.
    Click Advanced Options to edit optional settings like whether to open the file in a new window, or to apply a Title attribute or CSS class.

  8. Click Insert.

After you send the campaign, contacts who click the link you created will be able to access your file. Find out how many people opened the file in your campaign report.

Learn more

Check out these resources to learn more about sharing files, images, and media with your contacts.

How to Use the Content Studio
Send a File to New Subscribers
Use Merge Tags to Send Personalized Files
Upload, Add, and Edit Images in Campaigns
Add Audio to a Campaign
Add Video to a Campaign

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