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Understanding Your Mailchimp Receipt

by Intuit• Updated 2 days ago

Each time you buy something in your Mailchimp account, we’ll issue a receipt. There are two types of receipts: a printable version that’s stored in your account, and an email receipt.

In this article, you’ll get an overview of your Mailchimp receipt, and how to find the printable receipt in your account.

View your receipt in Mailchimp

After you make a purchase in Mailchimp, you can view the receipt in the Billing history section of your Mailchimp account.

To access your in-app receipt, follow these steps.

  1. Click your profile icon and choose Account.

  2. Click the Billing drop-down and choose Billing history.
    billing-drop-down-billing-information-selected

  3. Click the order number of the transaction you want to work with, or click View.

Here’s an example of what the receipt looks like for a specific account—in this case, an account handling transactions in USD that has a Standard plan. Your receipt will vary depending on your billing plan, add-ons, discounts, and location-based taxes.

Here’s what each section of the receipt means.

  • Issued to and Issued by
    The receipt will show who the receipt was issued to and by—in other words, the buyer and seller. Issued to will display information about you, the buyer. Issued by will display information about Mailchimp.

  • Details
    Discounts that have already been applied or that the account is eligible for are shown within the Billing statement.

  • Billing Statement
    This section shows what you purchased, and how much it cost. This is usually where you’ll see charges like your Monthly Plan size, a block of Pay As You Go credits and add-ons, or charges for ads or postcards.

  • Discounts
    This section shows discounts that the account is eligible for, or ones that have already been applied.

  • Payment
    In the payment section, you’ll see the payment method used for the purchase.

Your email receipt

For your records, a copy of the receipt is also emailed to the billing contact listed on your account.

Here’s an example of what that email receipt looks like in HTML format.

About Mailchimp charges

Check out this table to learn about possible charges you might see on a receipt.

ChargesDescription
Monthly planAn auto-pay plan that covers the cost of email marketing features. This monthly charge is based on your plan and contact count, and billed once per month.
Pay As You GoA pre-paid plan that covers the cost of email marketing features. This is not a recurring plan, but you can buy more Pay As You Go credits if you run out of email sends.
TaxMailchimp collects tax for some accounts based on your local government requirements.
AdA web ad launched from a Mailchimp account. We send your ad budget straight to the vendor (Facebook, Instagram, or Google).
Add-onsOptional paid features for the account.
Transactional EmailBlocks of transactional email credits purchased for Mailchimp Transactional Email (formerly Mandrill).
Additional Contact BlocksIf you go over the contact or send limit for your Marketing plan tier, we’ll charge you for an extra, smaller block of contacts. The price of the additional charge depends on your plan and pricing tier.

Need more help?

Take a look around our guides and tutorials for more answers to common questions about our pricing plans and billing.

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