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Upload employee documents to QuickBooks Online Payroll

SOLVEDby QuickBooks50Updated February 21, 2024

Learn how to upload and manage employee documents in QuickBooks Online Payroll.

QuickBooks Online Payroll offers secure document storage for all your critical employee records. Your payroll admins can upload items such as hiring documents, employee contracts, and HR or healthcare records.

  • Images: .jpg, .jpeg, .png, .gif, .heic
  • Documents:  .pdf, .doc, .docx .ppt, .pptx, .pps, .ppsx, .odt
  • Audio: .mp3, .m4a, .ogg, .wav
  • Video:  .mp4, .m4v, .mov, .wmv
Note: You may be asked to authenticate when you go to view uploaded documents.

Select the document task you'd like to complete:

Upload documents

  1. Go to Payroll, then Employees (Take me there). 
  2. Select your employee. 
  3. Select Documents
  4. If you want to upload to a folder, select the folder to open it. 
  5. Select Add documents ▼ then Upload from this device or Add from a mobile device. You can upload up to 10 MB per document.
  6. Follow the on-screen steps to select the documents you want to upload.

Share documents with employees

  1. Go to Payroll, then Employees (Take me there).
  2. Select your employee.
  3. Select Documents.
  4. Select the document you want to share.
  5. Select Actions ⋮, then select Share.
  6. Confirm the document name and employee email. You can also add an optional message.
  7. Select Share.

Create folders

  1. Go to Payroll, then Employees (Take me there). 
  2. Select your employee. 
  3. Select Documents.
  4. Select Manage folders ▼ then Create folder.
  5. Enter a name, then select Create.

Move or copy documents

  1. Go to Payroll, then Employees (Take me there). 
  2. Select your employee. 
  3. Select Documents.
  4. Locate the document you want to move.
  5. Select Actions ⋮, then Move or Copy.
  6. Select where you want to move or copy the document, then Move or Copy.

Download documents

  1. Go to Payroll, then Employees (Take me there). 
  2. Select your employee. 
  3. Select Documents.
  4. Locate the document you want to move.
  5. Select Actions ⋮, then Download.

Delete documents

  1. Go to Payroll, then Employees (Take me there). 
  2. Select your employee. 
  3. Select Documents.
  4. Select the document you want to delete.
  5. Select Actions ⋮, then Delete twice.

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