Apply a journal entry credit to an invoice in QuickBooks Online

When you need to update an unpaid invoice, you can apply a journal entry credit to that invoice.

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First, create a journal entry using Accounts Receivable as the associated account, and select the customer's name from the Name column.

Then, apply that journal entry as a credit to your customer's unpaid invoice.

1. Select + New.
2. Select Receive payment.
3. Choose a customer.
4. Under Outstanding Transactions, select the invoice.
5. Under Credits, select the journal entry to apply it as a credit.
6. Select Save and close.