Edit, delete, and restore list elements

by Intuit •

408 •

Updated 6/2/2026 00:10

You can easily edit, delete, or restore recently deleted list elements such as accounts, terms, classes, products, or services in QuickBooks Online.

Edit a list element

To edit a list element:

Go to Settings ⚙, then select All lists.
Open the appropriate list, for example, Chart of Accounts or Products and Services.
From the Action ▼ dropdown menu, select Edit.
Make changes, then select Save and close.

To edit a vendor or customer:

Choose one of the following:
- Go to All apps , then Expenses & Bills, then Vendors (Take me there).
- Go to All apps , then Customer Hub, then Customers & leads (Take me there).
Select the vendor/customer's name to open their profile.
Select Edit.
Make changes, then select Save.

To delete a list element, follow these steps:

Warning: Keep in mind that once you have deleted Recurring Transactions, Custom Form Styles, Currencies, and Attachments, they can no longer be restored.

Go to Settings ⚙, then select All lists.
Open the appropriate list, for example, Chart of Accounts or Products and Services.
From the Action ▼ dropdown menu, select either Delete, Make inactive or Remove.
Select Yes.

To delete a vendor or customer:

Choose one of the following:
- Go to All apps , then Expenses & Bills, then Vendors (Take me there).
- Go to All apps , then Customer Hub, then Customers & leads (Take me there).
Select the checkbox by the customer/vendor's name.
Select Batch actions.
Select Make inactive, then select Yes.

If you've deleted something from one of the lists, you can use the List report to restore the deleted element.

Go to Settings ⚙, then select All lists.
Open the appropriate list, for example, Chart of Accounts or Products and Services.
Select Settings ⚙ from inside Vendor/Customer screen and select Include inactive to show all inactive list items.
Locate the item you want to restore.
From the Action ▼ dropdown menu, select Make active

The steps to restoring list elements differ slightly for deleted products or services.

Choose one of the following:
- Go to All apps , then Expenses & Bills, then Vendors (Take me there).
- Go to All apps , then Customer Hub, then Customers & leads (Take me there).
Select Settings ⚙ from inside Vendor/Customer screen and select Include inactive to show all inactive list items.
Select the checkbox by the customer/vendor's name.
Under the Action column, select Make active.

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