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Accept flexible spending cards

SOLVEDby QuickBooksQuickBooks Payments (Merchant Services)14Updated October 20, 2021

Learn the first step to accepting flexible spending cards: Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with QuickBooks Payments.

Good news! You can process payments using flexible spending cards, making it easy for your customers using FSA/HSA cards to pay for their health care expenses. If you are an IRS-approved medical, dental, vision, or pharmacy practitioner, you may qualify to accept FSA/HAS cards. You can view your current industry type within the Merchant Service Center.

I'm already authorized to accept flexible spending card payments, why am I receiving a decline when attempting to process FSA/HSA card transactions?

Here's a list of possible reasons why your customer's FSA/HSA card gets declined:

  • Funds are not available
  • Card is expired
  • Cardholder went over a specific limit (varies per card)

Advise your customer to call the phone number at the back of their card to check on the status of their FSA/HSA.

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