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QuickBooks Desktop 2021 Migration Policy

SOLVED•by QuickBooks•13•Updated July 18, 2023

If you purchased QuickBooks Desktop 2020 for Windows or Mac directly from us or through our website after July 20, 2020, you can get a downloaded version of QuickBooks Desktop 2021 at no cost. You can also get a physical disk for only the cost of shipping.

If you purchased your Quickbooks Desktop 2020 from a retail store after August 1, 2020, please Contact us for the Terms and Conditions.

To request your copy of the new QuickBooks Desktop for Windows software:

  1. In your current version of QuickBooks, select Help, then QuickBooks Desktop Help.
  2. At the bottom of the pop-up window, select Contact Us.
  3. Enter your request for a new copy of QuickBooks Desktop 2021, then select Continue.
  4. Choose how you want to complete your request:
    1. Select Start messaging to chat online with our support team.
    2. Select Get a callback, enter the requested information and then select Confirm my call.  You'll receive a call back within the time listed.

 

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