QuickBooks HelpQuickBooksHelpIntuit

Find out when QuickBooks Payments deposits customer payments

SOLVEDby QuickBooks1855Updated March 01, 2024

Learn how to check when QuickBooks deposits customer payments into your bank account.

Do you use QuickBooks Payments to take credit, debit, PayPal, Venmo, or ACH bank transfer payments in QuickBooks? Want to know how long it takes to get customer payments in your bank account after you process them?

Deposit speeds depend on the product you're using and the type of payment. Standard deposits process every day except for Sundays, Thanksgiving Day, and Christmas Day. Instant Deposits process every day of the year with no exceptions. Here's how to find out how long it takes to get payments you process in each product.

Are you new to QuickBooks Payments?
We'll deposit your first set of payments (sometimes referred to as a batch) within 5 business days. These early deposits take a bit longer while we set up your account. Once we set up everything, we'll deposit customer payments much faster.

Step 1: Check the deposit speed for your product

You can check your deposit speed from QuickBooks Online or the Merchant Service Center. If you don't use QuickBooks Online, check your speed in the Merchant Service Center.

For QuickBooks Online

To check the current deposit speed:

  1. Go to Settings Settings gear icon. and select Account and settings.
  2. Select the Payments tab.
  3. Review the Deposit Speed section.

For next-day deposits in QuickBooks Online

We deposit most credit card, PayPal, Venmo, and ACH payments next day.

If you process customer payments before 3 PM PT, we'll deposit them in your bank account the next business day. If you process payments after 3 PM PT, we'll deposit them in two business days.

If you're brand new to QuickBooks Payments, your ACH payments will take a bit longer during your first month. You'll get your payments within 5 days for the first 1 to 4 weeks while we set everything up. We'll send you an email once everything is set up to let you know your payments will process at the normal speed.

For QuickBooks Desktop and GoPayment

Go to the Merchant Service Center to see when a deposit was made. You can check your deposits for the previous month.

  1. Sign in to the Merchant Service Center.
  2. Select the Activity & Reports tab and then All Statements.
  3. Find your most recent statement and select View.
  4. Enter the last 4 digits of your Tax ID number.
  5. View the Date in the Activity Summary. This is the date the deposit was made.

QuickBooks Online, QuickBooks Desktop, and GoPayments deposit schedule

If you process payments before 3 pm PT, they should be in your bank account in 2 business days. If you process payments after 3 pm PT, we'll start the deposit the following business day.

Important: Credit card payments has it's own deposit schedule. Payments made before 3 pm PT should be in your bank account the next business day. If you process a payment after 3 pm PT, you can expect it in 2 business days.

Process payments before 3 pm on
We'll deposit funds into your bank account on
Process payments after 3 pm on
We'll deposit funds into your bank account on

Are payments taking longer to deposit than you expect? See why your funds may be on hold.

Note: U.S. federal holidays aren't considered business days. Certain banks may also have their own holidays.

Step 2: Check the status of deposits and specific customer payments

Each day, QuickBooks Payments combines all of your customer payments (both sales receipts and paid invoices) for the day into a single record. This record is called a deposit. Sometimes we call this a batch of payments.

If you process payments in QuickBooks Online, you can check the status of processed payments from QuickBooks Online. For all other products, go to the Merchant Service Center.

For QuickBooks Online

  1. Sign in to QuickBooks Online.
  2. Go to Sales, then Deposits.
  3. Select the bank deposit you want to review.

You'll see each payment that's part of the daily deposit. It also shows related processing fees as separate transactions.

Check for payment issues

If there's an issue with a payment, it won't show up in a daily deposit. You should receive an email from Intuit if there's ever an issue. Check your email settings if you don't see any messages from us.

For QuickBooks Desktop and GoPayment

The Merchant Service Center keeps a complete record of your payment activity from all of your QuickBooks products. You can check the status of all your processed payments here. This includes payments processed in QuickBooks Online.

  1. Sign in to the Merchant Service Center.
  2. From the homepage, select Activities & Reports and then Deposits.
  3. Select the date range in the Dates field.
  4. Select Search.

This lists all your daily deposits, when we put them in your bank account, and the totals. To see the individual payments that are part of a deposit, select the arrow ▼ in the Fee column.

To see your monthly statement:

  1. Go to the homepage.
  2. Select the Activity & Reports tab and then All Statements.
  3. Find the month you want to see and select View. Or select Download to get a PDF for your records.

Check for payment issues

Successful deposits have Funded in the Status column.

If there's an issue with a deposit, you'll see Withheld or Batch Deposit Returned in the Status column. Select the arrow ▼ in the Fee column to review details. You'll get an email from us with steps to fix the issue.

Step 3: Reach out to your bank

If you checked the payment status and we deposited the payments, your money is on its way.

Keep in mind, some banks hold onto funds after we deposit them. At this point, you'll need to work with your bank to see if they require additional steps.

If you checked with your bank but still need help, reach out to our team.

Take credit card or bank transfer payments and want to know when they deposit? Find out here.

You can check on the status of funds you're expecting at any time with the QuickBooks Digital Assistant.

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Online AdvancedQuickBooks Online EssentialsQuickBooks Online PlusQuickBooks Online Simple StartQuickBooks Online SolopreneurQuickBooks Payments

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this