Turn off sales tax in QuickBooks Online

Learn how to turn off sales tax in QuickBooks Online.

If your sales tax is turned on but you don’t charge sales tax, turn it off before using the new invoices experience. This one-time action helps you to set your account for seamless use in the future.

For a better experience, open this article in QuickBooks Online. Launch side-by-side view

Delete transactions with sales tax

To turn off the sales tax setting, delete any transactions that have sales tax. Here’s how:

1. Go to Reports (Take me there).
2. In the Find report by name field, enter Sales Tax Liability Report. Then, select the report.
3. In the Report period ▼ dropdown, select All Dates. Then, select Run report.
4. In the Taxable Amount column, select the amount to see the transaction report. This will show all transactions that have sales tax.
5. In the Transaction Type column, select the transaction.
   Note: Make sure to take note of all the details of the transaction(s).

6. Select More. Then, select Delete.
   Note: You can still view deleted transactions in the Audit Log.
7. Select Yes.

Turn off sales tax in the automated sales tax experience

After you delete all the transactions with sales tax, you can now turn it off in the automated sales tax experience. Here’s how:

1. Go to Taxes, then select Sales tax (Take me there).
2. Select Sales Tax Settings.
3. Select Turn off sales tax.
4. Select Yes to confirm.

Turn off sales tax in the manual sales tax experience

If you still have the manual sales tax experience, here’s how you can turn it off:

1. Go to Taxes, then select Sales tax (Take me there).
   Note: If you see the option to go to the new sales tax experience, select Do it later.
2. Under Related Tasks, select Edit sales tax settings.
3. Under Do you charge sales tax?, select No if you don't charge sales tax.
4. Select Save.

After turning off sales tax in your QuickBooks Online account, you can now re-enter your deleted transactions using the audit log. You can also batch upload multiple invoices at once. This helps you efficiently re-enter your invoices.