QuickBooks Desktop 2019 employees missing detail in the Employee screen after upgrade

by Intuit •

•

Updated 8/4/2026 02:44

Payroll enabled company files being used in 2017 or older versions of QuickBooks Desktop may see an issue where the employees are missing after upgrading to 2019. This issue does not impact company files that are upgraded from 2018 to 2019 R1.

Current Status

This issue has been resolved in the latest release for QuickBooks. After installing the latest release, please try upgrading your previous version company file again.

Update to the latest release:

From within QuickBooks:

QuickBooks Desktop Mac PlusQuickBooks Desktop Premier PlusQuickBooks Desktop Pro Plus

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QuickBooks Desktop 2019 employees missing detail in the Employee screen after upgrade

Current Status

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