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Add and manage your accounting team in QuickBooks Online Accountant

by Intuit7 Updated 1 week ago

Learn how to add and edit user info for your accounting firm.

Make sure everyone at your firm can access QuickBooks. Here’s how to add and update info for your team.



Add a new team member

  1. Sign in to QuickBooks Online Accountant as an admin, or a user with full access permissions.
    Tip: Learn more about access levels for your accounting team.
  2. Go to All apps A bunch of numbers and letters on a tile wall., select Team, then select Users (Take me there).
    Note: If you are using the old experience, select Team.
  3. Select Add user.
  4. Enter your team member's full name and email address.
  5. From the Assign roles section, select the Select a role ▼ dropdown to select a default or custom role.
  6. (Optional) To grant or deny more granular access to firm features,
    1. Select View all permissions.
    2. Under Add additional permissions, select a permission category to expand it, then select or uncheck a permission, as needed.
  7. To select clients, which a user can access,
    1. From the Access to your clients' QuickBooks section, select Edit from the Action column.
      Note: If a role has not been assigned to the client, select Assign access from the Action column.
    2. Select the desired role from the Select a role ▼ dropdown and select Save.
    3. Select or uncheck the checkboxes next to client names.
      Note: Not all roles are available across clients. Find out more about client access roles.
  8. When you're done, select Send invite.

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Edit a team member's info

  1. Sign in to QuickBooks Online Accountant as an admin, or a user with full access permissions.
  2. Go to All apps A bunch of numbers and letters on a tile wall., select Team, then select Users (Take me there).
    Note: If you are using the old experience, select Team.
  3. Find the team member and select Edit from the Action column.
  4. Make any changes you need.
  5. When you're done, select Save changes.

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Update your team's permissions

Does a team member need access to a specific client? Do they need to take on more admin tasks? Follow these steps to change your team's access permissions.

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Review your team's QuickBooks certifications

  1. Go to All apps A bunch of numbers and letters on a tile wall., select Team, then select Users (Take me there).
    Note: If you are using the old experience, select Team.
  2. Select the Certifications tab.
  3. Review your team's certifications.

If the status is Inactive, your team member needs to renew their certification.

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Remove a team member

  1. Sign in to QuickBooks Online Accountant as an admin, or a user with full access permissions.
  2. Go to All apps A bunch of numbers and letters on a tile wall., select Team, then select Users (Take me there).
    Note: If you are using the old experience, select Team.
  3. Find the user you want to delete, then select the ▼ dropdown from the Action column.
  4. Select Delete.
  5. Select Delete user to confirm.

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