Apply a journal entry credit to an invoice in QuickBooks Online

When you need to update an unpaid invoice, you can apply a journal entry credit to that invoice.

If you need help with journal entries, you can work with QuickBooks Live Experts and feel more confident. Find out more about QuickBooks Live Bookkeeping.

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First, create a journal entry using Accounts Receivable as the associated account, and select the customer's name from the Name column.

Then, apply that journal entry as a credit to your customer's unpaid invoice.

1. Select + New.
2. Select Receive payment.
3. Choose a customer.
4. Under Outstanding Transactions, select the invoice.
5. Under Credits, select the journal entry to apply it as a credit.
6. Select Save and close.