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Set price rules in QuickBooks Online


Learn how to set pricing rules for specific products and services.

Pricing rules let you control the price of your products and services. You can offer discounts or charge different rates by item. You can also offer them to only certain customers for a specified amount of time.

Step 1: Turn on price rules

  1. Go to Settings ⚙ and select Account and Settings or Company Settings.
  2. Select the Sales tab.
  3. In the Products and services section, select Edit ✏️.
  4. Select the Turn on price rules Beta checkmark.
  5. Select Save and then Done.

Step 2: Create a price rule

  1. Go to Settings ⚙️ and then select All Lists.
  2. Select Price Rules.
  3. Select Create a rule. After your first rule, select New price rule.
  4. Give your rule a name.
  • Set when the rule is active in the Start date and End datfields.
  • Price rules apply to all of your customers by default. If you want only want it to apply to specific customers, select the Select customers▼ dropdown and then Select individually. Then select Add customer. You can also add a customer type if you have them.
  • Price rules apply to all products and services by default. If you want it to only apply to specific types, select the Select products or services ▼ dropdown. Then select the type.
  • Use the Set sales price or rate by, Percentage, and Rounding ▼ dropdowns to decide how much you want to increase or decrease prices by.

When you're ready to apply your customizations, select Apply. You'll see the adjusted prices of each item based on your customizations in the Adjusted price column. Select Save and close to save your rule.

Learn more about price rules

The Customer contact list report can be customized to add a Customer type column. We are considering more reports for a future release.

When creating an invoice, the price rule will automatically be applied as you add items. You can also override the price rule by selecting the rate and seeing all active price rules.

The default sales rate for that item will be displayed with an indicator next to the rate field which says, "There are multiple price rules that apply to this product or customer."

To resolve this, use the drop-down on the rate field and select which rule you want to use. Or enter a completely different rate.

Bundles are just a grouping of items and you can't add a bundle to a price rule. However, if you add the items that are in a bundle to a price rule, and then add the bundle to an invoice, it will show the price recommended by the price rule.

Recurring sales transactions will keep the rate of the item as it was when the recurring transactions were created. So, if you used a price rule when creating the recurring transaction, it will continue using that same rate until the rate is edited on the recurring transaction.

If a price rule expires or the rates are changed, the recurring transaction previously set up will not be affected.

There is no limit in creating price rules, however less than 10 thousand works best.

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