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Record an invoice payment in QuickBooks Desktop

by Intuit • Image Alt Text 11
Image Alt Text Updated 7/23/2026 07:39

Learn how to receive payments for an invoice in QuickBooks Desktop.

When a customer pays you for an open invoice, you need to enter the payment in QuickBooks. Recording invoices is part of the Accounts Receivable workflow.

Note: Enter a sales receipt on Windows or Mac if your customer paid upfront in full or a payment item if it’s a partial payment only. If you use Intuit Merchant Services, here’s how to process your customer’s credit or debit card on Windows or Mac.

Enter a payment from a customer

QuickBooks for Windows

  • From the QuickBooks Home page or the Customers menu, select Receive Payment.

  • In the Received From dropdown, select the customer's name.

  • Enter the Amount received.

  • Make sure the date is correct, then choose the Payment method.

  • Select the invoice or invoices you'd like to pay.

  • To add a discount or credit, select Discounts and Credits.

  • Select Save & Close.

By default, payments are deposited to an account named Undeposited Funds. Learn more about Undeposited Funds. Or, learn how to change your default deposit to account.

QuickBooks for Mac

  • From the Customers menu, select Receive Payments.

  • Select Create a Payment.

  • Fill out the fields.

  • Select the outstanding invoices and charges you're receiving the payment for. A check appears next to the invoice or charge.

  • Choose how you want to deposit the payment: Select Group with other undeposited funds to hold the payment in your undeposited funds account, or select Deposit to, then enter a specific bank account.

  • Select Save.

To edit a payment, select a payment in the list, then edit the info. To see a history of the payments for a customer, select the Show/hide customer information icon.

To apply a discount for early payment

  • Go To Customers, then select Receive payments.

  • Enter the customer's payment in the Receive Payments window.

  • Select Discount Info.

  • (Optional) Change the amount of the discount.
    QuickBooks calculates a suggested discount amount based on your payment terms with the customer and the payment date.

  • Enter the name of the account you use to track the discounts you give to customers.

  • Select Save.

To apply discounts to statement charges, go to the Accounts Receivable register for the customer and use a Discount item.

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