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What to do if you don't see your ProAdvisor profile on the Find-a-ProAdvisor website

SOLVEDby QuickBooksQuickBooks Accountant OnlineUpdated 7 days ago

Learn what to review so you can publish your ProAdvisor profile.

If you don't see your profile on the find an Advisor  website, don't worry. Here are a few things to check so you can publish your profile and potential clients can find you.

Solution 1: Review your profile

Review and update your public ProAdvisor profile. In particular, make sure your firm's physical address is up-to-date. Check the spelling and postal code.

Tip: PO boxes may not register correctly in search. We recommend you use a physical address and not a PO box.

Solution 2: Check your QuickBooks certification

You must have a current and valid QuickBooks Online certification to publish your ProAdvisor profile. Learn more about specific certification requirements.

Solution 3: Learn more about specific profile requirements

If you reviewed your profile and have a valid certification, you should be able to publish your profile on the Find-a-ProAdvisor website.

If you still can't find it, check if you need to fulfill any additional requirements.

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