Hi @angela-ventureac
Having access to your Quickbooks account through the mobile app is a great tool. I am more than happy to help to get you moving on.
We can do a few troubleshooting steps to fix this. This will help us keep the application compatible with your mobile OS.
- Restart your mobile phone and update it if necessary.
- Open again the QuickBooks app.
I'd like to know a few things if the same problem occurs. Are you using iPhone or Android?
