Hello there, staffer.
I understand how frustrating and time-consuming it can be to encounter such discrepancies in financial reports.
In QuickBooks Online (QBO), an unbalanced trial balance indicates incorrectly entered transactions. To fix this, let's run the Balance Sheet report on an Accrual basis.
Here's how:
- Go to the Reports menu.
- Enter Balance Sheet in the search bar.
- Click the Report period drop-down arrow, then choose All Dates.
- Check the date on the report when your trial balance went out of balance.
- Review all transactions from that day and verify or correct them as needed.
Once done, you can reconcile your account. Then, review the reconciliation report to ensure your books are accurate.
Please update us if you need additional assistance in fixing the trial balance. We're always here to help. Take care.
