Frost4265
Level 1

Employee can't access time tracking through mobile app

Our employee has a time tracking only role, and he suddenly started getting this error when he tries to access the mobile app:

 

"Unsupported Role

Your user role will be supported in a future update. Meanwhile visit QuickBooks online for web access."

 

He was able to use it previously without issue, and nothing has changed with our QuickBooks account.

 

Thanks