Hi woodstream,
Thanks for reaching out to us here. I'll be happy to share more and steer you in the right direction so you can get back to doing what you love.
I encourage you to check the following variables that can cause the chat to drop:
- Sudden loss of internet connection
- Piled-up cache on your browser
- System or server issues
I also recommend clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance.
Feel free to let me know what happens. I'll be here in case you have other questions.
