The ability to back up QuickBooks Online company files is available for Advanced subscriptions only, RuRuRu. I'll provide more details about this.
If you have an Advanced Subscription with QuickBooks Online, you have the capability to back up your company file. I'd be delighted to guide you on how:
- Go to Gear icon settings.
- Choose Back up company.
- Sign in to your Intuit account, then select Authorize to proceed.
For detailed guidance, refer to this article: Back up and restore your QuickBooks Online Advanced company.
Meanwhile, we can export your QuickBooks Online data if you're using lower subscriptions to facilitate the preservation of all important information.
With regards about your concern with closing the account, we would like to take a look at your account and explore options. Please call us for free at 1-800-315-5902
You're always welcome to comment below if you have any questions or concerns regarding data backup or account cancellation. I'm always here to assist in any way I can.
