Jovychris_A
Moderator

Account Management

I appreciate your reconfirmation regarding the QBO subscription invoice, @contact189. As long as your account is active, you can view it by clicking the View payment history link in the Subscription and Billing window.

 

Here's how:

 

  1. Go to the Gear icon and then select Subscription and billing.
  2. Click View payment history.

    Subs and billing.png
      
  3. You'll find your entire billing history, downloadable in PDF format.

 

If you aren't seeing this, I recommend contacting our Live Support team via this link: QuickBooks Support, so they can email it to you. From there, select QBO as the product, choose a specific edition, and enter your concern. Then hit Continue to contact us via Chat or Callback.

 

For more information on viewing the labels of the QBO subscription invoice along with their definitions, this article provides a comprehensive resource: Viewing your QuickBooks Online monthly subscription invoice.

 

If you wish to update your credit card details on file or make changes to your subscription later, I will include this article as a guide for you: Manage billing, payment, and subscription info in QuickBooks.

 

Please let us know if you need any further assistance with your QuickBooks account, and we'll be here to support you.