Hello Community Users! Just dropping in on this thread to add some clarification to the current downgrade options. You can now downgrade your package in QuickBooks Online, you may need to disable features not in the other packages and there is some criteria detailed below.
You will likely need to turn off some features. If you use any of the features mentioned below follow the steps in the section:
Pause recurring transaction templates
If you need to switch to QuickBooks Online Simple Start, turn off your recurring transaction templates first. This plan doesn’t support recurring transactions:
- Go to Settings ⚙ and select Recurring Transactions.
- Select a template. Then select the Edit ▼ dropdown.
- Select Pause and then Pause again to confirm.
Remove extra users
You may need to remove users depending on the plan you downgrade to. Learn more about user limits for each plan.
Learn more about multicurrency
QuickBooks Online Simple Start doesn’t support multicurrency. If you currently have the multicurrency feature enabled, you won’t be able to switch to QuickBooks Simple Start.
Turn off stock
If you need to switch to QuickBooks Online Simple Start or Essentials make your stock items inactive. These subscription levels don't support stock tracking. Only QuickBooks Online Plus lets you track stock. More information on downgrading can be found in this article
