Candice C
QuickBooks Team

Account management

Good Afternoon, @Anon7

 

I can provide you with some additional information about remote access within your QuickBooks Desktop Pro 2013. Your 2013 version of QuickBooks won't be compatible with a newer version of Windows. You'll need to update your Windows 8 to Windows 11. Afterward, update your QuickBooks Desktop version to 2018 or newer.  This will allow you to have the full functionality of the product. Here are a few article's that can help you out: 

 

 

Let me know if this helps. I want to make sure all of your concerns are addressed as soon as possible. Bye for now!