I accepted the free update to 2019 and my company files were converted to 2019. I had six licenses for 2018 before this happened and now only one user can be online. QB demand that i buy the additional licenses and since the host computer updated and the files were converted i can't go back without losing a weeks data.
There was no warning that this would happen and no notice of additional costs. The rep and their supervisor won't help us. I have five people not keeping up until i pay what i consider a ransom.
If this has happened to you contact me [email address removed]
