Hi there, 101Treasurer.
I'm here with some insight to provide that'll help recover the tax forms and tax form history.
I appreciate your effort in trying to resolve this and sharing the steps that you attempted. To clarify, did you get payroll updates after the repair? Running the repair through the maintenance wizard can reset the tax table, which could get rid of tax forms.
That said, let's download the latest tax table to bring back those forms:
- From the Employees menu, select Get Payroll Updates.
- Choose Download entire payroll update.
- Press and hold the Ctrl key before clicking the Update button. Don't release it until a window appears when the download is complete.
For future reference, you can check out our detailed guide on how to download the latest tax table.
That should do it. With these resources, I'm confident you'll be able to see those forms again.
Keep me posted with the result. I want to make sure you're taken care of. Thanks again for coming to the Community, I'll keep an eye out for your response.