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Account management
I appreciate you reaching out to us, tkphi.
Let me share some insights about the multi-factor verification.
The Multi-factor is a security enhancement on top of the usual password requirement. You can receive the security code via your email or through your mobile device. Whereas the two-step verification will only give you the option for voice call and text in receiving the code.
Now to disable the multi-factor verification code, we’ll need to enable the two-steps verification code. Let me show you how.
- Go to your Intuit Account icon at the top right, then select the Manage your Intuit Account link.
- Select Sign-in & security.
- In the Two-step verification section, select Turn on.
- Choose how you would like to be contacted, Text message, or Voice call.
- A text message is a standard six-digit verification text code.
- Voice Call is an automated voice verification code in English only.
- Click Turn on.
- Enter the verification code, then select Continue.
You can visit our managing your Intuit Account page for more information.
If you need further assistance, just drop a message in the comment section. I'll be happier to help. Have a nice day!