Account management
Thank you for reaching back out, CS2699. I agree with you that it would be best to reach out to our QuickBooks Support Team to investigate the matter further. Our team has the tools to do screen sharing and, if necessary, escalate the case in a secured environment. Here's how to connect with us:
- Sign in to your QuickBooks Online company.
- Go to Help ( ? ) and click Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Enter your contact information and select Confirm my call if you choose to speak with a representative.
Please let me know how everything goes. If there is anything else I can do to help, don't hesitate to comment below. Until then, I hope you enjoy the rest of your day.
