AileneA
Moderator

Account management

Hello, stu8. 

 

Thank you for bringing this concern to the Community. Usually, this happens when too much cache in your browser can lead to unusual behaviors in QuickBooks. Let's try login into your account using this link.  

  

You can also refer to these articles for some browser-related troubleshooting steps: 

 

 

If the issue persists, I advise contacting our Customer support team, This way, one of the representatives will be able to help you rectify the issue.   

 

It'll be always my pleasure to help if you have any other questions. I'll be keeping an eye for your response. Have a great day!