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Account management
This isn't the kind of service we want you to experience, @Bointeriors.
I have some information about updating your bank info. You can either follow the steps provided by my peer @TirzahC or contact our Merchant Support. If you have access to your email address, you can use the confirmation code to sign in. A one-time confirmation code is sent to your email. You need to enter that code in the confirmation code window.
If you don't have access to your email, request to change it following @TirzahC's steps. After that, the confirmation code will be sent to the email address currently associated with your account. From there, you're able to update your banking or phone info.
You can also contact our Merchant Support Team to assist you further. Here's the link: Contact Payments.
I'm also adding these links below to guide you along the way.
Don't hesitate to reply anytime if you have follow-up questions or concerns about payments. I'll be here to help. Take care and have a good one.