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Account management
Thank you for directions on finding the missing info. Before I read what you sent, my staff was able to go to each check that was missing a payee, and after a couple of clicks on the check, she was able to see who the payee was. And then with the payee drop down menu, she was able to put the payee back where it belongs in each check.
We have yet to try another reconciliation, because we do not know what caused the payees to go missing; thus, we do not know how to prevent it. Any thoughts before we try the next reconciliation?
Thanks!