Hey there, @alulman.
Thanks for following the thread and sharing your concerns.
To clarify, are you currently using QuickBooks Online or maybe a different product? I'm asking because the steps will be different based on your product. If you're using QuickBooks Online and the steps aren't working for you, then I recommend contacting our Customer Support Team. This way, an agent can review your account in a secure environment and help get the subscription canceled. I've included the steps to connect with support below.
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Tap on Talk to a human.
- Choose a way to connect with support (Chat, Callback, Etc.).
Please let me know if you have any additional questions or concerns. Take care and have a great day!
