userrspangler
Level 1

Account management

Thank you for your response and trying to help me.  I am using Quickbooks Online Payroll (formerly IOP.)  At the end of each month I run the Payroll Details and Tax Liability Report by Workers Comp Class and this has worked from Jan through Oct of 2021.  For November 2021, these reports are not working, except for "All Classes."

I use an approved up to date browser, tried logging in with incognito mode and have the same problem.  I was informed on 12-23-21 that they were aware of the problem, but as of the 27th, it has not been fixed.  I really must have a reliable payroll solution and using the "Elite" version, I was assured that any problem would be quickly resolved.  I can't close my November books without this information.  I don't use Quickbooks Online for accounting, just payroll.  Thank you again.