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Upgraded account from self-employed to quickbooks online and 7 months of transactions are gone
I am so frustrated. I've been paying QB since Nov 2021 for self-employed and was advised by an accountant to upgrade my account to Online in Aug 2021. My first quarter and second quarter had already been looked at by my accountant and categorized. I finally had the chance to sit down to reconcile everything from the last two quarters and to my surprise EVERYTHING from Jan 2021 - July 2021 is GONE!!! I am a realtor so all the miles I documented for traveling are GONE! All my commissions paid to me before August are GONE! I need to send out 1099 forms but all that information is now GONE! I paid all last year for services why would 7 months worth of transactions disappear? I need this fixed ASAP
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