JenniferCTP
Level 2

Account management

Hi Kastrup,
 
I haven't been able to make the access code step go away, but when I don't have access to the email the code is sent to, I can still get in by doing this:
 
Create a new email account for yourself, easily done with Yahoo or Gmail.
 
When you do have your regular access, invite your new email to become a new user.  Follow the steps in your email invitation and set your new email address up as a new user.
 
Next time you need to log in but don't have access to your old email, log in as your new user self. Then log out and click log in again.  It will let you log in as your old self and password and skip the verification.
 
This is how I know it's a glitch with Intuit that they have not been able to resolve.  Plus, depending on which computer I log in with, some need the access code, others don't.
 
Intuit, if you are reading this, please fix the access code problem.  It has nothing to do with 2-step verification needing to be turned off, it has nothing to do with my cache, and nothing to do with the browser I'm using.
 
Good luck, Kastrup!