Good to see you here in the Community, @partyambiance.
I want to ensure you'll be able to add a logo to your QuickBooks mobile app. I'd provide you with a few troubleshooting steps to check if this is a mobile application issue. Let's start by resetting the data in your mobile app.
In the mobile app:
- In your QBO mobile app, select the Gear icon.
- Choose the Refresh Data menu.
- Tap Yes.
In your Android settings:
- Go to Settings and select Apps.
- Choose QuickBooks Online and click on Storage.
- Select Clear Data.
Once done, you can close and reopen the mobile app and check for the logo. Also, I'd suggest restarting your phone. If you get the same result, uninstall and reinstall the QuickBooks Online app. This is to ensure you get the most recent version of the application.
For further guidance with the process, please visit this article: Fix common errors in the QuickBooks Online mobile app for Android.
I've got a handy article for more information about adding, customizing, or removing logos on sales forms.
Reach out to me whenever you have additional questions about QuickBooks. Please know I'm here to assist further and make sure you're taken care of. Have a good one.
