Quickbooks is the worst company in this universe! Multiple times they withheld my money for no apparent reason. They have inexperience representatives they use to divert the issues. They withheld approximately $30,000.00 three years ago. It took several weeks for them to release this money. I had to involve my attorney to expedite the matter. If not, it would have taken longer. Three years later, I decided to try them again (biggest mistake of my life) and I am having the same problem. I received a confirmation my client sent the money and it was received by Intuit. No problem with my bank, no problems with money from my client. Money still not received from Intuit. My phone calls are diverted to a representative that knows nothing and cannot contact anyone. She tells me she's going to escalate the matter, again. I cannot get in contact with the risk management department, no phone number, etc., I now have to again involve my attorney.
This has to be the most incompetent company I have ever dealt with. Please stay away from this company like the plague!
Signed,
Still waiting for my dam money
