MaryLandT
Moderator

Account management

Hi there, k3ndyl.

 

I know how it feels when you need to get a code before accessing an account. It may take so much time on a busy day. However, securing your data from unauthorized users or access is our top priority.

 

Since you've turned off the two-step verification, you'll still be asked to pass two-step verification due to a number of factors such as the device, network, or browser you use to sign in to Intuit products. 

 

If you're sure you're signing in from a trusted device, you could be asked to verify your identity due to external factors, such as an ad blocker. In this case, either add the *.intuit.com domain to your ad blocker's allow list, or disable your ad blocker specifically for the *.intuit.com domain.

 

In addition to this, we'll need to verify if the two-step verification is still active. To do this, I recommend contacting our QuickBooks Online Live Team. They can pull up your account and check this for you since we're unable to perform this process here in this forum.

 

Keep me posted if there's anything else you need by commenting below. I'm always around to provide the information that you need.