JRWatSIA
Level 1

Not receiving text message with code to add user

I just purchased Quickbooks Online a few days ago. I'm trying to add my accountant as a user. I get a popup saying I need a code, and asking if I want a text or call. If I choose text, I get a popup asking me to enter the code that was texted to my phone. But I never receive the code. The last four digits of the phone number that they show are correct. The same thing happens if I select receive a call instead. I never get the call. I can't find a way around this.