Account management

Hello there, CB0071. I appreciate you joining this thread.

The reason why you're receiving an email from Quicken is that you currently have an existing subscription. To check, you can visit the Customer Account Management Portal Site (CAMPS) to verify your company’s subscription and manage registered accounts. 

To guide you further, please follow these steps:

1. Go to camps.intuit.com. 
2. Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
3. If you see multiple products to choose from, select Quicken.

Also, you can contact Quicken Support to get more details about the email you've got.

You'll want to check out these articles for more information about QBDT. Each of them provides information about managing licenses and product numbers.

• Fix license, validation, and registration errors in QuickBooks Desktop.
• Fix errors when activating QuickBooks, or adding license and product numbers.

Please feel free to reach out to us here in the Community if you have other questions about QuickBooks. I’m always here to help.