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Account management
I just want to chime in, our company is going through the same thing as you. I've gotten on chat support with Intuit and they are saying the opposite of what the moderators in these threads are saying. That commerce will not exist or be accessible and that we'd better export our data or else. Then they offered a couple of other ecommerce sites that they recommend, etc. So someone is mistaken, either the moderators here or the chat support staff. The chat support staff had a number of copy&paste responses for me, so that makes me think they have been coached and prepared for this. It's all very scary and frustrating beyond words.