Account management

I'm here to clear things up for you, @Derick. I recognize you need to use the same name into your customer and vendor. We can utilize the vendor's information for a customer in QuickBooks Online. Please follow my lead, and I'll help you through the process.

Firstly, QuickBooks Online won't permit identical names for vendors and customers to detour duplicate transactions.

With that, we can enter customer names slightly different from each other to avoid errors and confusion.

For example, if your vendor's name is Paul Santos, you can enter the same name, one keystroke different from the Vendor Name. You can input Paul Santos 1 as a customer.

I've added these steps for your guide:

1. Set up a new Customer name.
2. Go to Get paid & pay and select Customers.
3. Select New Customer at the top right.
4. In the Last Name field, enter Paul Santos 1
5. Add the rest of the contact information.
6. Select Save.

I've added this screenshot below see results:

I'm ready to offer additional details on customer and vendor-related subjects. If you require further information, feel free to continue this conversation, and I'll make sure to respond shortly.