Hey there, Anna.
I'll share some insights about the Accounts Receivable (A/R) account and how you can post the new invoices for your intercompany customers on the other A/R account.
In QuickBooks Online, there's only one default A/R account that A/R transactions go to and can't be changed. Thus, if you want another account specifically for your intercompany customer types, I recommend creating a journal entry to transfer the invoice transactions into another account. Before doing so, you can consult your accountant to understand the proper recording of debits and credits in the journal entry.
Here's how you can create an entry to record the invoice in the designated A/R account:
- Click the +New button, then select Journal entry.
- In the first line item, select the account the invoice was posted in the Account field, then enter the amount in the correct column.
- On the next line item, select the other account you're posting the transaction into, then enter the same amount in the opposite column.
- Enter information in the memo section to know why you made the journal entry.
- Select Save and new or Save and close.
Also, here's the link for more details about journal entries: Create journal entries in QuickBooks Online.
Moreover, you can run a report to ensure all intercompany transactions are assigned and moved to the correct A/R account.
I also recommend customizing your reports to filter them to show specific accounts or customers or format the layout so the correct data shows in the right places.
I'm here to answer any other concerns you might have with QuickBooks. You can use this thread or the Community forum for your new questions and I'll be right there with you. Have a great day!
